From the admin perspective, “I’ve forgotten my account number” is the most common member query. The second is “I’ve forgotten my password”. Fortunately, it is very easy to find the answers to these questions yourself. While there are a number of ways to find out your account number and reset your password, the following is the easiest and […]
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Category: Talent Exchange Tips
Tips on how to use the Talent Exchange
Changed Password, Can’t Log In
If you have recently changed your password and now find that you can’t log in using your mobile phone, here are a few tips to help you deal with it. This login problem only seems to happen with mobile phones. If you have changed your password, you should be able to log in on the desktop site at www.ctte.org.za or […]
Tip: Where are All the Offerings?
The Talent Exchange is a place of giving and receiving. In order to receive, you must give. If everyone wants to receive but no one gives, there will be nothing to receive. It is a very simple circular scheme. Offerings and Wants are two sides of the same coin. To receive what you want, you must first think of what […]
Tip: How to hide your personal details
If you do not wish all your contact details to display when other users look up your name, it is easy to hide what you don’t want displayed. Details that are not hidden are visible to all users of the CES, not just CTTE users. Your details are not visible to the general public, however. […]
Talent Exchange Etiquette
The Talent Exchange is a community using a range of non-monetary exchange methods to exchange what they can provide and do for each other. As such, it embraces trust, honesty, respect, care, personal responsibility, mutual aid and a cooperative spirit. As we know, this is the opposite of what is common in the regular money economy: lack of […]
Help! Someone has hijacked my account
Most transactions on CES are entered by sellers, who rely on buyers providing the correct information about their accounts. Sometimes buyers’ handwriting is so bad that sellers enter the wrong account number into the transactions form on the website. And sometimes buyers have the wrong account number in their heads and repeatedly give it out. […]
Tip: Fixing Password Problems
Fairly often members report being unable to change their passwords or being locked out when they have changed their passwords. They go to the reset password function at the login box, change their password and then find they can no longer log in. This tends to happen more often with the mobile site. This kind […]
Enter Your Trades Promptly – New 3-Month
Some providers (sellers) are tardy in entering their transactional information and this can cause consternation for those who received from them (buyers). When sellers take a long time to enter their transactions, buyers are placed in a position of not knowing what their actual balances are. While this has been partly rectified by buyers now […]
Tip: Update Your Own Records
Frequently, the Administrator is asked by CTTE users to update their email address or some other detail about their account. The CTTE is not a mailing list; it is a trading platform much like your internet banking account with your regular bank. You can’t simply send an email to your bank asking them to change your details. […]
Website Too Complex?
Many new users find the CES website difficult to use, and this puts them off they say. It is true that the CES website does appear complex at first, especially when entering that first trade. There seem to be so many options it can put one off for good! If this has been your experience, […]